How does the next generation of Customer Education leaders prepare for their roles? How can you become a Customer Education Leader? What can we, as the current leaders, do to prepare them? These meaty topics…
From the Blog
This article on selecting a Customer Training LMS is adapted from Adam Avramescu’s book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. What is a Customer Training LMS? A Customer Training LMS (Learning…
You’ve invested in Customer Education — now what? Every Customer Education professional asks the question at some point: “What format should I use to create educational programs?” It’s often the first question many Customer Education…
Your guide to what Customer Education is, and why it matters for your business. Customer Education is the discipline of teaching customers how to use and find value from products. As a business function, it…