Check out our previous episodes of the CELab podcast!
CELab – Ep 174 – From Course Library to Learning OS: LearnWorlds and the Future of Customer Education
Customer education is outgrowing the idea of “just an LMS.” In this episode, Dave Derington sits down with Mia Čomić, Product Marketing Manager at LearnWorlds, to unpack how the platform is evolving from a traditional…
CELab – Ep 173 – From Helldivers 2 to St. Vincent: Surprising Lessons for Customer Education Leaders
In this end-of-year special, Adam Avramescu and Dave Derington look back at 2025 through the lens of the things they love most outside of work: video games and live music. They unpack how titles like…
CELab – Ep 172 – Bessie Weiss – From PLG Darling to Enterprise Powerhouse: How Webflow Scales Customer Education
In this episode of CELab – The Customer Education Lab, host Adam Avramescu sits down with Bessie Weiss, Senior Director of Customer Education at Webflow, to unpack what it really takes to evolve a beloved…
CELab – Ep 171 – Building an Operating System for Execution: Sean Reay on the Future of Enablement & CX
What happens when you stop thinking about “training” and start designing a revenue architecture? In this episode, we down with Sean Reay – a seasoned revenue enablement leader with experience at companies like Outreach and…
CELab – Ep 170 -AI in Customer Education: Scaling Success with LearnExperts & Sarah Sedgman
Are you ready to rethink the way your team delivers customer education? In this episode of CELab, host Dave Derington welcomes Sarah Sedgman, CEO and founder of LearnExperts, for an inspiring discussion about the power…
CELab – Ep 169 – Customer Education and Education Services – The Future of Learning in B2B SaaS – Part 2
In the last episode of the CELab podcast, co-host Dave Derington explored the profound shifts redefining the learning landscape—from the legacy of transactional, revenue-generating education services to agile, outcome-driven customer enablement. Customer Education and Education…
CELab – Ep 168 – Customer Education and Education Services – The Future of Learning in B2B SaaS – Part 1
What does the future hold for Customer Education in the ever-evolving world of B2B SaaS? In this solo episode, CELab co-founder and host Dave Derington explores the profound shifts redefining the learning landscape—from the legacy of transactional,…
CELab – Ep 167 – Dan Braithwaite – ILT Reborn! How Mediaocean Builds Engagement & Community in Customer Education through Live Engagement
In this episode of the Customer Education Lab, host Dave Derington welcomes Dan Braithwaite, Senior Director of Product Training at Mediaocean, for a deep dive on modern Instructor-Led Training (ILT) and its powerful impact in…
CELab – Ep 166 – From Academia to AI: Building Scalable Partner Programs with April Trask
In this episode of CELab, host Dave Derington sits down with April Trask, a leader in partner enablement and enterprise AI at Writer. April unpacks the evolving landscape of partner enablement, exploring how AI and…
CELab – Ep 165 – Clea Mahoney – How to Launch a Customer Education LMS in 55 Days: Lessons from Rewst’s Rapid Rollout
Launching a customer education program is never easy—especially when you’re racing against the clock. In this episode, CELab’s Dave Derington sits down with Clea Mahoney , Head of Customer Education at Rewst, to unpack how…