In this episode, we talk with Wendy Hamilton of TechSmith. TechSmith creates products that you probably already know and love, because their easy-to-use tools help anyone create great video without needing strong video production skills at first. Listen in and hear how we as Customer Education Professionals can and should embrace video and build content that truly helps our customers – particularly in times where reaching out with On-Demand content is more important than ever!
Recent Episodes
- Episode 154 – From CSM Overload to Scaled Digital Success: How Bionic Advertising Systems Built a Game-Changing Customer Academy in Months
- Episode 153 – [Feed Drop] CXetera – Should CSMs do training?
- Episode 152 – NetExam – Beyond Customer Training: Demystifying Channel Partner Education
- CELab – Ep 151 – Elli Neeld – Building AI Chatbots for CX
- CELab – Ep 150 – Celebrating 150 Episodes – Reflections on our Journey in Customer Education