In this episode we discuss the “Rise of the Customer” with Sandi Lin, CEO and Founder at Skilljar. Educating your customers, while not a new concept, is a muscle that many Software-as-a-Service companies haven’t flexed. Listen in as Sandi shares her insight into the latest trends in Customer Education.
Recent Episodes
- CELab – Ep 167 – Dan Braithwaite – ILT Reborn! How Mediaocean Builds Engagement & Community in Customer Education through Live Engagement
- CELab – Ep 166 – From Academia to AI: Building Scalable Partner Programs with April Trask
- CELab – Ep 165 – Clea Mahoney – How to Launch a Customer Education LMS in 55 Days: Lessons from Rewst’s Rapid Rollout
- CELab – Ep 164 – Skilljar by Gainsight – Part 1
- CELab – Episode 163 – The Great Naming Debate