In this episode we discuss the “Rise of the Customer” with Sandi Lin, CEO and Founder at Skilljar. Educating your customers, while not a new concept, is a muscle that many Software-as-a-Service companies haven’t flexed. Listen in as Sandi shares her insight into the latest trends in Customer Education.
Recent Episodes
- CELab – Ep 189 – Stop Throwing Content at the Problem: Talya Reynolds on Contextual, Data-Driven Product Education
- CELab – Ep 188 – Customer Education Doesn’t Have a Confidence Problem – It Has a Visibility Problem: Irana Wasti of Thought Industries
- CELab – Ep 187 – Customer Education Comes First: How Anna-Lena Kress Flipped the Content Flow at quantilope
- CELab – Ep 186 – Build Once, Distribute Many: Stop Making Your Customers Come to You
- CELab – Ep 185 – The Four Faces of AI Resistance: Eve Kedar on Why Customer Education Should Own the AI Rollout