In this episode we discuss the “Rise of the Customer” with Sandi Lin, CEO and Founder at Skilljar. Educating your customers, while not a new concept, is a muscle that many Software-as-a-Service companies haven’t flexed. Listen in as Sandi shares her insight into the latest trends in Customer Education.
Recent Episodes
- CELab Ep 115 – Shellie Grieve – Cohort Learning in Customer Education
- CELab Ep 114 – Alessandra Marinetti – Change Management and its Role in Customer Education
- Ep 113 – Caitlin Wood – Scale Success and the Role of Education
- Ep 112 – Nick Mehta and Steve Cornwell – Digital Customer Education
- Episode 111 – Instructional Design 101 – Mayer’s 12 Principles