In this episode we discuss the “Rise of the Customer” with Sandi Lin, CEO and Founder at Skilljar. Educating your customers, while not a new concept, is a muscle that many Software-as-a-Service companies haven’t flexed. Listen in as Sandi shares her insight into the latest trends in Customer Education.
Recent Episodes
- CELab – Ep 139 – Melissa Kruminas @ Docebo – Building Value-Led / Product-Supported Customer Education
- CELab – Ep 138 – Michele Wiedemer – The Learner-Centered Design Model – Part 2
- Ep 137 – Michele Wiedemer – The Learner-Centered Design Model – Part 1
- Ep 136 – Mini – Who’s Going To Arrest Me When I Get My Certification Program Wrong?
- Ep 135 – Lila Meyer – From Vanity Metrics to ROI: How Gainsight is Connecting Education to Business Impact