In 2019 we did our first “pause and reflect” style episode over the holidays, which was one of our top five episodes of all time. With this episode we, once again, let loose and do a “fun” episode to close out the year and start off the new one. And after this year, we definitely need to let loose a bit!

To bridge the end of 2020 and the beginning of 2021, we’re going to continue our tradition of asking what music and art can teach us about Customer Education.  What can David Bowie teach us about Customer Education?  And to honor our subject just a bit more, we’ve waited just a bit to celebrate his birthday (January 8th, 1947)!

Listen in as we relate the journey of David Bowie as he practiced his art over a lifetime. We all can relate to the changes he went through, forging through different styles before developing something unique and characteristic. Then continuing to experiment and grow to meet the changing demands of the market. Enjoy!

NOTE: We discuss the legendary interview Bowie gave to Jeremy Paxman on BBC Newsnight about the future of technology, which you can see for yourself here.