Check out our previous episodes of the CELab podcast!
Episode 4 – Hiring a Customer Education Leader
With the rise of Customer Education in SaaS companies, many Customer Success, Marketing, or Services leaders are in the position of needing to make their first Customer Education hire. But who do you hire? Do…
Episode 3 – The LMS Discussion (Choosing a Customer LMS)
In this episode, we’ll challenge the hypothesis: “The first piece of technology for a good Customer Education Program is a Learning Management System.”
Episode 2 – Is Customer Education just “Training”?
In this episode, we’ll focus on what it takes to bootstrap your Customer Education program … from scratch!
Episode 1 – Getting Started with Customer Education
Welcome to the Pilot episode of CE Labs – the Customer Education Laboratory! This podcast series is devoted to you – The Customer Education pioneers out there – to share what we, and others have…