Today we step aside from our normal format to bring you the first of a two-part presentation that was given at the Bay Area Customer Education Meetup on January 31st, 2019.

A special thanks to Adam for organizing this event and to Christy Hollingshead of Heap for making this event possible.

If you’d like to see the visuals being talked about in this presentation, check them out on our CELab YouTube Channel here.

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