When companies start their first customer academies and education programs, they’re often filled with boring and irrelevant material that doesn’t resonate with customers, and doesn’t really help them get on board. Why is this? Matt Mulholland from Miro has a theory and shares his hypotheses based on his work as a CSM and customer educator responsible for building Miro’s academy programs.
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- CELab – Ep 158 – Jeremy Davis at Cloudshare – Virtual Labs: The Game-Changer in Customer Education Technology
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