In this episode we discuss the “Rise of the Customer” with Sandi Lin, CEO and Founder at Skilljar. Educating your customers, while not a new concept, is a muscle that many Software-as-a-Service companies haven’t flexed. Listen in as Sandi shares her insight into the latest trends in Customer Education.
Recent Episodes
- CELab – Ep 156 – Kevin Dunn – Harnessing AI & Operating Models for Scalable Customer Education
- Episode 155 – Todd Kirk @ Brainstorm – “The Two-Hump Problem”
- Episode 154 – From CSM Overload to Scaled Digital Success: How Bionic Advertising Systems Built a Game-Changing Customer Academy in Months
- Episode 153 – [Feed Drop] CXetera – Should CSMs do training?
- Episode 152 – NetExam – Beyond Customer Training: Demystifying Channel Partner Education