Recent Episodes
- Stop Hiring SMEs as Trainers: How Optro Scales Live Training That Actually Protects Revenue
- CELab – Ep 181 – Kelly Mullaney – From “Team of One” to 10x Impact: How AI Is Rewiring Customer Education
- CELab – Ep 180 – Lila Krutel – How MCP + AI Are Shifting Power Back to Customer Education Leaders
- CELab – Ep 179 – How Jess Katz Built an AI‑Powered Customer Education Org as a Team of One
- CELab – Ep 178 – From Order Taker to Trusted Consultant: How Action Mapping & Brainstorm Transformed Customer Education at Quickbase