You’ve invested in Customer Education — now what? Every Customer Education professional asks the question at some point: “What format should I use to create educational programs?” It’s often the first question many Customer Education…
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- Episode 59 – Steve Cornwell Discusses the Evolution of Customer Education and Learning Ops
- Episode 58 – Orchestrated Onboarding with Donna Weber
- Episode 57 – Brian Childs Shares a Training Maturity Model to Grow and Scale Customer Education Teams
- Episode 56 – Michael Harnum from @ESGsuccess Tells Us Why Customer Education and Customer Success are Really the Same Business and Walks Us Through a Maturity Model for Both
- Episode 55 – Product-Focused Afterthought – Exploring Customer Education’s Role in Customer Success with Lincoln Murphy
The CELab CEO Series
This is a series of episodes where we focused on the CEO perspective upon Customer Education.
- Episode 53 – Exploring Consolidated Learning Strategies with Ted Blosser
- Episode 44 – Chip Ramsey – Start with Science
- Episode 36 – Jonathan Anderson and the Power of UI in Product Adoption
- Episode 34 – Wendy Hamilton Explains How Video is the Key to Customer Education
- Episode 33 – Barry Kelly Takes Us from Default to Dynamic Measurement