Certifications can become a huge pillar of your Customer Education program, so they can be daunting to think about. How do you think about building the right certification program for your business? That’s what we’ll talk about in this episode.
Recent Episodes
- Stop Hiring SMEs as Trainers: How Optro Scales Live Training That Actually Protects Revenue
- CELab – Ep 181 – Kelly Mullaney – From “Team of One” to 10x Impact: How AI Is Rewiring Customer Education
- CELab – Ep 180 – Lila Krutel – How MCP + AI Are Shifting Power Back to Customer Education Leaders
- CELab – Ep 179 – How Jess Katz Built an AI‑Powered Customer Education Org as a Team of One
- CELab – Ep 178 – From Order Taker to Trusted Consultant: How Action Mapping & Brainstorm Transformed Customer Education at Quickbase
