In this episode we kick off a new series that focuses on “The State of Customer Education” in 2020. We take a deep dive into Maria Manning-Chapman’s report for the Technology Services Industry Association, or TSIA.
Recent Episodes
- Episode 45 – Maria Manning-Chapman – Free and Fee – What Customer Education Professionals Need to Know about Education Services
- Episode 44 – Chip Ramsey – Start with Science
- Episode 43 – Mailbag – Part 2 – Where Does Customer Education Belong?
- Episode 42 – Customer Education Mailbag – Part 1
- Episode 41 – Intellum and Forrester show how to Increase Revenue and Improve Customer Retention Through Customer Education Programs