In this episode we kick off a new series that focuses on “The State of Customer Education” in 2020. We take a deep dive into Maria Manning-Chapman’s report for the Technology Services Industry Association, or TSIA.
- Series:
Recent Episodes
- CELab Ep 115 – Shellie Grieve – Cohort Learning in Customer Education
- CELab Ep 114 – Alessandra Marinetti – Change Management and its Role in Customer Education
- Ep 113 – Caitlin Wood – Scale Success and the Role of Education
- Ep 112 – Nick Mehta and Steve Cornwell – Digital Customer Education
- Episode 111 – Instructional Design 101 – Mayer’s 12 Principles