In the lead-up to Fall 2022 Conference Season, we will be releasing a three-part mini-series covering a number of reports. Here, we cover Skilljar’s 2022 Customer Education Benchmarks and Trends Report.

Each and every year our emerging industry of Customer Education sees vendors and other organizations create their “State of Customer Education” reports, and this year is no exception to our typical coverage.   These reports are crucial in understanding the developing trends.

Major themes this year that we discuss?

• Measuring Educational Outcomes
• Training Teams and Infrastructure
• Content and Training Formats

We’re always excited to see these reports and discuss each year. What are the commonalities and differences between these reports? Make sure you read and follow along as we dive into this great material!