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Tag: customer education strategy

  • Customer Education

What is Customer Education, and why does it matter?

  • August 24, 2020
  • Tagged as: Customer Education, customer education roi, customer education strategy, ROI, what is customer education

Your guide to what Customer Education is, and why it matters for your business. Customer Education is the discipline of teaching customers how to use and find value from products. As a business function, it…

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Recent Posts

  • Episode 101 – Hard-Learned Lessons in Customer Education Leadership – Part 2
  • Episode 100 – Hard-Learned Lessons in Customer Education Leadership – Part 1
  • Episode 99 – Lisa Rothrauff – Building Resilient Customer Education Teams in Times of Change
  • Episode 98 – Tiffany Taylor – The Overlap between Customer Success and Customer Education
  • Episode 97 – Customer Education 1997 – Part 3

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The CELab CEO Series

This is a series of episodes where we focused on the CEO perspective upon Customer Education.

  • Episode 53 – Exploring Consolidated Learning Strategies with Ted Blosser
  • Episode 44 – Chip Ramsey – Start with Science
  • Episode 36 – Jonathan Anderson and the Power of UI in Product Adoption
  • Episode 34 – Wendy Hamilton Explains How Video is the Key to Customer Education
  • Episode 33 – Barry Kelly Takes Us from Default to Dynamic Measurement
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