We like to say that Customer Education is the Scale Engine of Customer Success, but the reality is that many CS teams put little attention on Education. In this episode of CELab, Donna Weber shares her thoughts on how Customer Education can make an incredible impact on your customers. Listen in to learn how you can take the next steps to building scalable education programs – and why it matters to your bottom line!
Recent Episodes
- Episode 46 – Instructional Design 101 – Bloom’s Taxonomy
- Episode 45 – Maria Manning-Chapman – Free and Fee – What Customer Education Professionals Need to Know about Education Services
- Episode 44 – Chip Ramsey – Start with Science
- Episode 43 – Mailbag – Part 2 – Where Does Customer Education Belong?
- Episode 42 – Customer Education Mailbag – Part 1