We like to say that Customer Education is the Scale Engine of Customer Success, but the reality is that many CS teams put little attention on Education. In this episode of CELab, Donna Weber shares her thoughts on how Customer Education can make an incredible impact on your customers. Listen in to learn how you can take the next steps to building scalable education programs – and why it matters to your bottom line!
Recent Episodes
- Episode 53 – Exploring Consolidated Learning Strategies with Ted Blosser
- Episode 52 – What Can David Bowie Teach Us About Customer Education
- Episode 51 – COGNITION 2020 – 6 Principles to Building a Customer Education Program
- Episode 50 – CELab Anniversary Special
- Episode 49 – Customer Education Conferences Recap 2020