We like to say that Customer Education is the Scale Engine of Customer Success, but the reality is that many CS teams put little attention on Education. In this episode of CELab, Donna Weber shares her thoughts on how Customer Education can make an incredible impact on your customers. Listen in to learn how you can take the next steps to building scalable education programs – and why it matters to your bottom line!
Recent Episodes
- Episode 129 – Mindy Barenblat – So Much Joy in Pricing
- Episode 128 – Emily Brogan – Customer First Thinking
- Ep 127 – Brian Oblinger – Community and Customer Education are Better Together
- Episode 126 – Jesse Evans – Collaborating with Product Teams and Getting Buy-In
- CELab – Ep 125 – Julie Dirksen – Designing Learning for Behavior Change