In our last episode, we talked about Certifications can become a huge pillar of your Customer Education program, so they can be daunting to think about. How do you think about building the right certification program for your business? That’s what we’ll talk about in this episode.
Recent Episodes
- Episode 153 – [Feed Drop] CXetera – Should CSMs do training?
- Episode 152 – NetExam – Beyond Customer Training: Demystifying Channel Partner Education
- CELab – Ep 151 – Elli Neeld – Building AI Chatbots for CX
- CELab – Ep 150 – Celebrating 150 Episodes – Reflections on our Journey in Customer Education
- CELab – Ep 149 – Julie Cochrane – Balancing Instructor-Led Delivery Costs with Customer Value: A Pricing Playbook