In our last episode, we talked about Certifications can become a huge pillar of your Customer Education program, so they can be daunting to think about. How do you think about building the right certification program for your business? That’s what we’ll talk about in this episode.
Recent Episodes
- CELab – Ep 156 – Kevin Dunn – Harnessing AI & Operating Models for Scalable Customer Education
- Episode 155 – Todd Kirk @ Brainstorm – “The Two-Hump Problem”
- Episode 154 – From CSM Overload to Scaled Digital Success: How Bionic Advertising Systems Built a Game-Changing Customer Academy in Months
- Episode 153 – [Feed Drop] CXetera – Should CSMs do training?
- Episode 152 – NetExam – Beyond Customer Training: Demystifying Channel Partner Education