Many people ask exactly how Customer Education can drive Revenue, reduce Churn, decrease Support tickets, and much more. Is it magic? Is it secret technology?
Nope. It’s actually not. It’s Calculus.
In this episode we’re going to talk with Niyati Shah about “The Area Under the Curve”. The point? All the little activities that we do – across departments and teams – that, if added up – make a mountain out of a molehill.
One training won’t do. Have you heard the term “Everboarding”? Yeah – that’s in here too.
Join us as Niyati and I geek out on Customer Education tech and show how you can drive some massive numbers