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Tag: digital CX

  • CELab: The Customer Education Lab

CELab Ep 146 – CELab 2024 Wrapped

  • December 12, 2024
  • Tagged as: accelerated engagement, AI integration, community engagement, community platform, cross-functional collaboration, Customer Education, customer metrics, Customer Success, Customer Training, digital CX, diverse challenges, independent consultant, LMS selection, process improvement, scaled CX
https://episodes.castos.com/celabs/1919645/c1e-zdpdsm6zomb1om61-v6zgjo8qskgv-tsbl18.mp3

In this episode, we reflect on the eventful year of 2024 for the CELab podcast. Dave shares his experiences as an independent consultant, highlighting the diverse range of customer education challenges he has tackled, from…

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