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Tag: eLearning

  • CELab: The Customer Education Lab

Episode 124 – Sharon Castillo – Why Good Accessibility is Good Customer Education

  • January 25, 2024
  • Tagged as: Adam Avramescu, Customer Education, Dave Derington, eLearning, Instructional Design, Rise, SaaS, Subject Matter Experts
https://episodes.castos.com/celabs/1640578/c1e-27m7i15n87t85okj-498or3jmb89o-7bg82a.mp3

Have you ever considered how an overlooked design choice could shut out a swath of eager learners? Imagine excluding twenty-five percent of adults from your training programs. That’s the staggering possibility we tackle in Episode…

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