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Tag: Getting Started

Episode 2 – Is Customer Education just “Training”?

  • November 14, 2018
  • Tagged as: Customer Education, Getting Started
https://episodes.castos.com/celabs/celabs-002-final.mp3

In this episode, we’ll focus on what it takes to bootstrap your Customer Education program … from scratch!

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Episode 1 – Getting Started with Customer Education

  • November 11, 2018
  • Tagged as: Customer Education, Getting Started, Pilot
https://episodes.castos.com/celabs/CELab-001-Pilot-Final.mp3

Welcome to the Pilot episode of CE Labs – the Customer Education Laboratory! This podcast series is devoted to you – The Customer Education pioneers out there – to share what we, and others have…

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Recent Posts

  • CELab Ep 115 – Shellie Grieve – Cohort Learning in Customer Education
  • CELab Ep 114 – Alessandra Marinetti – Change Management and its Role in Customer Education
  • Ep 113 – Caitlin Wood – Scale Success and the Role of Education
  • Ep 112 – Nick Mehta and Steve Cornwell – Digital Customer Education
  • Episode 111 – Instructional Design 101 – Mayer’s 12 Principles

The CELab CEO Series

This is a series of episodes where we focused on the CEO perspective upon Customer Education.

  • Episode 53 – Exploring Consolidated Learning Strategies with Ted Blosser
  • Episode 44 – Chip Ramsey – Start with Science
  • Episode 36 – Jonathan Anderson and the Power of UI in Product Adoption
  • Episode 34 – Wendy Hamilton Explains How Video is the Key to Customer Education
  • Episode 33 – Barry Kelly Takes Us from Default to Dynamic Measurement
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