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Tag: Learning Experience

  • CELab: The Customer Education Lab

CELab – Ep 160 – Randon Ruggles and The Secret to Customer Education Success: Short-Form Video, Data, and Team Synergy

  • July 4, 2025
  • Tagged as: content creation, Customer Education, customer engagement, customer journey, Customer Success, data metrics, Jamf, Learning Experience, Learning Management System, Localization, onboarding flows, Professional Services, Randon Ruggles, scalable content, short form content, video content
https://episodes.castos.com/celabs/2081501/c1e-8wowuoo0g9u4k5d0-9jr4x1g4bjdr-q82hjm.mp3

What does it take to build a world-class customer education program in today’s fast-paced, global SaaS landscape? In this episode, Dave Derington sits down with Randon Ruggles, Director of Customer Education at Jamf, to unpack…

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