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Tag: Maturity Model

  • CELab: The Customer Education Lab

Episode 57 – Brian Childs Shares a Training Maturity Model to Grow and Scale Customer Education Teams

  • March 19, 2021
  • Tagged as: Adam Avramescu, Brian Childs, Customer Education, Customer Education Maturity, Dave Derington, Maturity Model, Moz, TapClicks
https://episodes.castos.com/celabs/Brian-Childs-Shares-a-Training-Maturity-Model-to-Grow-and-Scale-Customer-Education-Teams.mp3

Brian Childs, a customer education leader with experience at Moz, TapClicks, and more, has developed a Maturity Model that emerging Customer Education teams can use. In this interview, he describes how you can use the…

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