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Tag: Springboard Solutions

  • CELab: The Customer Education Lab

Episode 020 – Scalable Onboarding and Education Programs for Customer Success

  • August 1, 2019
  • Tagged as: Customer Education, Customer Success, Dave Derington, Donna Weber, Onboarding, Scale, Springboard Solutions
https://episodes.castos.com/celabs/CELab-Ep-20-Scalable-Onboarding.mp3

We like to say that Customer Education is the Scale Engine of Customer Success, but the reality is that many CS teams put little attention on Education. In this episode of CELab, Donna Weber shares…

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