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Tag: Mikaron Fortier

  • CELab: The Customer Education Lab

CELab – Ep 190 – The Secret to Speed Isn’t More Content: Mikaron Fortier on Customer Education Through an OD Lens

  • October 22, 2026
  • Tagged as: Complexity Theory, cross-functional collaboration, Customer Education, Customer Success, Enablement, Interorganizational Learning, knowledge management, Mikaron Fortier, Organizational Development, Team Effectiveness
https://episodes.castos.com/celabs/2668639/c1e-d4x4b9rrrot328j6-v66d049mfp5r-kuzxeo.mp3

Customer education programs in fast-growing companies rarely stall because the content is bad or the tooling is wrong. They stall because the organization around them changes faster than any curriculum can keep up: reorgs, new…

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Recent Posts

  • CELab – Ep 190 – The Secret to Speed Isn’t More Content: Mikaron Fortier on Customer Education Through an OD Lens
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