In Episode 66 of the CELab Podcast we discussed Best Practices for keeping your Customer Education content up-to-date despite the rapid-pace of change that we experience in Software-as-a-Service businesses.   But what happens when you also…

We are back from Summer Break and are entering Season 3 of the CELab Podcast! In this episode. we start to get beyond the Fundamentals into more Advanced material by empathizing with your first “aha!”…