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Tag: AI roleplay

  • CELab: The Customer Education Lab

CELab – Ep 171 – Building an Operating System for Execution: Sean Reay on the Future of Enablement & CX

  • December 11, 2025
  • Tagged as: accountability, AI authoring, AI for CX, AI roleplay, always-on learning, business outcomes, calls to action, Collaboration, Customer Education, Customer Experience, customer experience., customer journey, Dave Derington, Enablement, go-to-market resources, impact sprints, innovation, Instructional Design, knowledge management, learning friction, learning tools, micro learnings, personalization at scale, revenue architecture, revenue targets, SaaS, Sales Enablement, Sean Reay, strategic enablement, training assets, workflow integration
https://episodes.castos.com/celabs/2284609/c1e-owjwu282nwfm9952-pkv7w77mt5oj-g6xne5.mp3

What happens when you stop thinking about “training” and start designing a revenue architecture? In this episode, we down with Sean Reay – a seasoned revenue enablement leader with experience at companies like Outreach and…

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