CELabCELabCELabCELab
  • Manifesto
  • Episodes
  • Sponsors
  • Apply to Speak
  • About Us
  • Contact Us
  • Mailing List

This is a placeholder for your sticky navigation bar. It should not be visible.

Tag: Christy Hollingshead

  • CELab: The Customer Education Lab

Episode 100 – Hard-Learned Lessons in Customer Education Leadership – Part 1

  • March 17, 2023
  • Tagged as: 100th Episode, Adam Avramescu, Advice, Alessandra Marinetti, Christy Hollingshead, Customer Education, Customer Success, Daniel Quick, Dave Derington, Instructional Design, Jesse Evans, SaaS
https://episodes.castos.com/celabs/bdd046f3-325d-4296-b382-787728f43155-CELab-Ep-100-Hard-Learned-Lessons-in-Customer-Education-Leadership-Part-1.mp3

For CELab’s 100th episode, we’ve decided to celebrate by discussing the hardest-won lessons for Customer Education Leaders. Dave and Adam have both held several roles on their journeys as customer education leaders, and now they…

Leave a reply
  • CELab: The Customer Education Lab

Episode 70 – Christy Hollingshead – Data Doesn’t Lie

  • December 15, 2021
  • Tagged as: Adam Avramescu, B2B, Christy Hollingshead, Customer Education, Customer Success, Dave Derington, Heap, Instructional Design, Kirkpatrick, Metrics, Reports, ROI, SaaS
https://episodes.castos.com/celabs/cb5011e9-ae5f-483f-b1be-ba349733dfb0-CELab-Ep-70-Christy-Hollingshead-Data-Doesnt-Lie.mp3

It’s one thing to say that you “Lead with Data” (emphasize air quotes).  It’s another thing entirely to build the kind of dashboards and reports that will allow you to do it. In this episode…

Leave a reply

Sign the Manifesto!

Are you a passionate supporter of Customer Education? Make your voice heard!

Sign our Manifesto

Recent Posts

  • Episode 155 – Todd Kirk @ Brainstorm – “The Two-Hump Problem”
  • Episode 154 – From CSM Overload to Scaled Digital Success: How Bionic Advertising Systems Built a Game-Changing Customer Academy in Months
  • Episode 153 – [Feed Drop] CXetera – Should CSMs do training?
  • Episode 152 – NetExam – Beyond Customer Training: Demystifying Channel Partner Education
  • CELab – Ep 151 – Elli Neeld – Building AI Chatbots for CX
Powered by Podcaster for WordPress.
Customer Education Laboratories © 2020