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Tag: content syndication

  • CELab: The Customer Education Lab

CELab – Ep 186 – Build Once, Distribute Many: Stop Making Your Customers Come to You

  • August 21, 2026
  • Tagged as: behavior change, BrainStorm, content syndication, Customer Education, Customer Success, Dave Derington, digital adoption, Enablement, learning analytics, learning distribution, software adoption
https://episodes.castos.com/celabs/2581609/c1e-3nmntwom93f648gw-25oqnzr4f1oo-5gygqq.mp3

Every Customer Education team eventually hits the same wall: you build something genuinely good, and it quietly dies behind a portal your customers never log into. We call that an engagement problem. It isn’t. It’s…

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  • CELab: The Customer Education Lab

CELab – Ep 150 – Celebrating 150 Episodes – Reflections on our Journey in Customer Education

  • February 7, 2025
  • Tagged as: Adam Avramescu, AI integration, Atlassian, community integration, content syndication, Customer Education, Customer Success, Dave Derington, enterprise deployment, journey reflection, large organizations, learning maturity, learning platforms, marketing alignment, partner training, podcast episode, strategic roles, user groups
https://episodes.castos.com/celabs/1968947/c1e-27m7i857qvb5o870-257551rot8n2-kxj9xb.mp3

In this special 150th episode, Adam Avramescu and Dave Derington reflect on their journeys in customer education and the evolving nature of the field. They explore the fluidity of customer education roles, noting that there…

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Recent Posts

  • CELab – Ep 190 – The Secret to Speed Isn’t More Content: Mikaron Fortier on Customer Education Through an OD Lens
  • CELab – Ep 189 – Stop Throwing Content at the Problem: Talya Reynolds on Contextual, Data-Driven Product Education
  • CELab – Ep 188 – Customer Education Doesn’t Have a Confidence Problem – It Has a Visibility Problem: Irana Wasti of Thought Industries
  • CELab – Ep 187 – Customer Education Comes First: How Anna-Lena Kress Flipped the Content Flow at quantilope
  • CELab – Ep 186 – Build Once, Distribute Many: Stop Making Your Customers Come to You
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