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Tag: Customer Onboarding

  • CELab: The Customer Education Lab

Episode 58 – Orchestrated Onboarding with Donna Weber

  • March 30, 2021
  • Tagged as: Adam Avramescu, Customer Education, Customer Onboarding, Customer Success, Dave Derington, Donna Weber
https://episodes.castos.com/celabs/CELab-Ep-58-Orchestrated-Onboarding-with-Donna-Weber.mp3

Does Onboarding Matter?  That’s what Donna Weber, veteran Customer Education professional and President of Springboard Solutions firmly asserts in her new book, Onboarding Matters! She says: “Onboarding is the most important part of the customer…

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