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Tag: data hygiene

  • CELab: The Customer Education Lab

CELab – Ep 180 – Lila Krutel – How MCP + AI Are Shifting Power Back to Customer Education Leaders

  • May 5, 2026
  • Tagged as: AI applications, AI assistants, certification correlation, Customer Education, data analysis, data hygiene, data queries, digital customer success, Gainsight, training engagement, training impact
https://episodes.castos.com/celabs/2454163/c1e-gw9wur79dzi21vgz-xxk7dqg1ap-7bxhzz.mp3

In this episode of the Customer Education Lab we sit down with longtime friend and customer education leader Lila Krutel at Skilljar by Gainsight to unpack how MCP (Model Context Protocol) and modern AI tools…

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