Producing customer education content has never been cheaper, and that’s exactly why making more of it is no longer the answer. The teams pulling ahead are the ones making smarter decisions about what to build,…
In this episode of the Customer Education Lab we sit down with longtime friend and customer education leader Lila Krutel at Skilljar by Gainsight to unpack how MCP (Model Context Protocol) and modern AI tools…
CELab – Ep 159 – Pulse 2025 Customer Education Recap: AI, Scaling, and Digital Success
- June 19, 2025
- Tagged as: Adam Avramescu, AI integration, Apple podcasts, audience engagement, community platform, content creation, Customer Education, customer engagement, Customer Experience, customer success lifecycle, customer success operating system, customer success strategy, customer success tools., Dave Derington, deeper learning, digital customer success, digital programs, education community, Gainsight Pulse, Integration, learning ecosystem, LinkedIn, Platforms, podcast website, positive review, processes, Product Adoption, rewards, scaled programs, show notes, Skilljar acquisition, theme music
In this electrifying episode of CELab, Adam and Dave take the opportunity to share insights and learnings from Gainsight Pulse 2025, unpacking the transformative landscape of customer education and digital success. Through candid conversations and…
