Jobs to Be Done Archives

CELab: The Customer Education Lab

CELab – Ep 189 – Stop Throwing Content at the Problem: Talya Reynolds on Contextual, Data-Driven Product Education

October 13, 2026
Tagged as: AI in customer education, Contextual Learning, Customer Education, Customer Success, digital customer success, In-App Learning, Jobs to Be Done, Pendo, Product Education, Self-Healing Content, Talya Reynolds, User Maturity Score

Producing customer education content has never been cheaper, and that’s exactly why making more of it is no longer the answer. The teams pulling ahead are the ones making smarter decisions about what to build,…

Tag: Jobs to Be Done

CELab – Ep 189 – Stop Throwing Content at the Problem: Talya Reynolds on Contextual, Data-Driven Product Education

Sign the Manifesto!

Recent Posts