­
­
­
­
CELabCELabCELabCELab
  • Manifesto
  • Episodes
  • Sponsors
  • Apply to Speak
  • About Us
  • Contact Us
  • Mailing List

This is a placeholder for your sticky navigation bar. It should not be visible.

Tag: Debbie Smith

  • CELab: The Customer Education Lab

Episode 62 – Debbie Smith – Certification for SaaS Businesses

  • May 28, 2021
  • Tagged as: Certification, Credentialing, Credentials, Customer Education, Dave Derington, Debbie Smith
Audio Player
https://episodes.castos.com/celabs/CELab-Ep-62-Debbie-Smith.mp3
00:00
00:00
00:00
Use Up/Down Arrow keys to increase or decrease volume.

In this episode we return to the subject of Certification, this time focusing on how to adapt development of programs to meet the breakneck pace of change with growing Software-as-a-Service businesses. Dave interviews Debbie Smith,…

Leave a reply
  • CELab: The Customer Education Lab

Episode 49 – Customer Education Conferences Recap 2020

  • November 12, 2020
  • Tagged as: Adam Avramescu, Alessandra Marinetti, Barry Kelly, Bill Cushard, CEdMA Connect, Customer Education, Customer Education Conferences, Customer Education Manifesto, Daniel Quick, Dave Derington, Debbie Smith, DEI, Hopin, Linda Schwaber-Cohen, Melissa Majors, Recap, Skilljar Connect, Thought Industries
Audio Player
https://episodes.castos.com/celabs/CELab-Ep-49-Customer-Education-Conference-Recap-2020.mp3
00:00
00:00
00:00
Use Up/Down Arrow keys to increase or decrease volume.

This is the time of year where we see conferences like DevLearn (which we spoke at last year), The Guild’s Learning Conference, and this year, for the first time ever, we had a three-week run…

Leave a reply

Sign the Manifesto!

Are you a passionate supporter of Customer Education? Make your voice heard!

Sign our Manifesto

Recent Posts

  • Episode 155 – Todd Kirk @ Brainstorm – “The Two-Hump Problem”
  • Episode 154 – From CSM Overload to Scaled Digital Success: How Bionic Advertising Systems Built a Game-Changing Customer Academy in Months
  • Episode 153 – [Feed Drop] CXetera – Should CSMs do training?
  • Episode 152 – NetExam – Beyond Customer Training: Demystifying Channel Partner Education
  • CELab – Ep 151 – Elli Neeld – Building AI Chatbots for CX
Powered by Podcaster for WordPress.
Customer Education Laboratories © 2020