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Tag: Barry Kelly

This is the time of year where we see conferences like DevLearn (which we spoke at last year), The Guild’s Learning Conference, and this year, for the first time ever, we had a three-week run…

CELab: The Customer Education Lab

Episode 39 – Thought Industries – 2020 State of Customer Training Report

June 23, 2020
Tagged as: 2020, 2020 State of Customer Education, Adam Avramescu, B2B, Barry Kelly, Claire Schooley, COVID-19, Customer Education, Dave Derington, National Vanilla Pudding Day, Thought Industries

In this episode we react as we discover that “only 14% of respondents believed that their customers were adequately trained.” Join us as we break down a report from Thought Industries and Claire Schooley (formerly…

CELab Customer Education CEO Series

Episode 33 – Barry Kelly Takes Us from Default to Dynamic Measurement

February 18, 2020
Tagged as: Adam Avramescu, Barry Kelly, Customer Education, Dynamic Measurement, Thought Industries

In this episode we’re joined by Barry Kelly where he takes us on a journey from Default to Dynamic Measurement. Barry is the CEO and Co-founder of Thought Industries, the world’s leading B2B customer training platform…