Episode 39 – Thought Industries – 2020 State of Customer Training Report June 23, 2020 Tagged as: 2020, 2020 State of Customer Education, Adam Avramescu, B2B, Barry Kelly, Claire Schooley, COVID-19, Customer Education, Dave Derington, National Vanilla Pudding Day, Thought Industries https://customer.education/podcast-player/1950/episode-39-thought-industries-2020-state-of-customer-training-report.mp3In this episode we react as we discover that “only 14% of respondents believed that their customers were adequately trained.” Join us as we break down a report from Thought Industries and Claire Schooley (formerly…
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