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Tag: Infinite Canvas

  • CELab: The Customer Education Lab

Episode 24 – Matt Mulholland – Why Most Customer Education is Boring

  • September 26, 2019
  • Tagged as: Adam Avramescu, Collaboration, Customer Education, Customer Education Manager, Customer Success, Customer Success Manager, Dave Derington, Infinite Canvas, Matt Mulholland, Miro, Online Whilteboard, RealtimeBoard
https://episodes.castos.com/celabs/CELab-024-Matt-Mulholland.mp3

When companies start their first customer academies and education programs, they’re often filled with boring and irrelevant material that doesn’t resonate with customers, and doesn’t really help them get on board. Why is this? Matt…

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