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Tag: On-Demand

Episode 42 – Customer Education Mailbag – Part 1

  • July 24, 2020
  • Tagged as: Adam Avramescu, Box, Customer Education, Dave Derington, Free vs Fee, Gordon Mak, Hands On, Linda Schwaber-Cohen, Mailbag, Michele Wiedemer, Monetization, On-Demand, Revenue, Skilljar
https://episodes.castos.com/celabs/CELab-Ep-42-Mailbag-Part-1-Final.mp3
https://customer.education/podcast-player/1972/episode-42-customer-education-mailbag-part-1.mp3

Download file | Play in new window | Duration: 00:46:21 | Recorded on July 25, 2020

Early listeners will remember that we used to do a segment on the show called “Customer Education Mailbag” where we would answer a quick question at the end of the episode, usually unrelated to the…

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Episode 35 – A Time to Shine – Customer Education Best Practices for Dark Days

  • March 30, 2020
  • Tagged as: Adam Avramescu, Best Practices, Customer Education, Nougat, On-Demand, Outreach, Remote Learning, Slack, VILT, Zoom
https://episodes.castos.com/celabs/CELab-Ep-35-A-Time-to-Shine-Customer-Education-Best-Practices-for-Dark-Days.mp3
https://customer.education/podcast-player/1938/episode-35-a-time-to-shine-customer-education-best-practices-for-dark-days.mp3

Download file | Play in new window | Duration: 00:52:35

In March 2020, we are experiencing the world’s largest work from home “experiment”.  In dark days of a global pandemic, how can Customer Education Professionals shine a little light?  Join us as we share how…

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Recent Posts

  • Product-Focused Afterthought – Exploring Customer Education’s Role in Customer Success with Lincoln Murphy
  • Episode 54 – Eugene Lee Takes the Investor View on Customer Education
  • Episode 53 – Exploring Consolidated Learning Strategies with Ted Blosser
  • Episode 52 – What Can David Bowie Teach Us About Customer Education
  • Episode 51 – COGNITION 2020 – 6 Principles to Building a Customer Education Program

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The CELab CEO Series

This is a series of episodes where we focused on the CEO perspective upon Customer Education.

  • Episode 53 – Exploring Consolidated Learning Strategies with Ted Blosser
  • Episode 44 – Chip Ramsey – Start with Science
  • Episode 36 – Jonathan Anderson and the Power of UI in Product Adoption
  • Episode 34 – Wendy Hamilton Explains How Video is the Key to Customer Education
  • Episode 33 – Barry Kelly Takes Us from Default to Dynamic Measurement
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