CELabCELabCELabCELab
  • Manifesto
  • Episodes
  • Sponsors
  • Apply to Speak
  • About Us
  • Contact Us
  • Mailing List

This is a placeholder for your sticky navigation bar. It should not be visible.

Tag: RealtimeBoard

  • CELab: The Customer Education Lab

Episode 24 – Matt Mulholland – Why Most Customer Education is Boring

  • September 26, 2019
  • Tagged as: Adam Avramescu, Collaboration, Customer Education, Customer Education Manager, Customer Success, Customer Success Manager, Dave Derington, Infinite Canvas, Matt Mulholland, Miro, Online Whilteboard, RealtimeBoard
https://episodes.castos.com/celabs/CELab-024-Matt-Mulholland.mp3

When companies start their first customer academies and education programs, they’re often filled with boring and irrelevant material that doesn’t resonate with customers, and doesn’t really help them get on board. Why is this? Matt…

Leave a reply

Sign the Manifesto!

Are you a passionate supporter of Customer Education? Make your voice heard!

Sign our Manifesto

Recent Posts

  • Episode 155 – Todd Kirk @ Brainstorm – “The Two-Hump Problem”
  • Episode 154 – From CSM Overload to Scaled Digital Success: How Bionic Advertising Systems Built a Game-Changing Customer Academy in Months
  • Episode 153 – [Feed Drop] CXetera – Should CSMs do training?
  • Episode 152 – NetExam – Beyond Customer Training: Demystifying Channel Partner Education
  • CELab – Ep 151 – Elli Neeld – Building AI Chatbots for CX
Powered by Podcaster for WordPress.
Customer Education Laboratories © 2020