In this episode of the CELab Podcast, we’re joined by Maria Manning-Chapman, the VP, Education Services Research at TSIA where we expand upon the TSIA’s “State of Education Services 2020” report – which we covered…

In this episode we kick off a new series that focuses on “The State of Customer Education” in 2020.  We take a deep dive into Maria Manning-Chapman’s report for the Technology Services Industry Association, or…