Are you ready to rethink the way your team delivers customer education? In this episode of CELab, host Dave Derington welcomes Sarah Sedgman, CEO and founder of LearnExperts, for an inspiring discussion about the power…
Episode 153 – [Feed Drop] CXetera – Should CSMs do training?
- March 27, 2025
- Tagged as: Adam Avramescu, Coffee habits, cost to serve, CSM roles, CSM training, Customer Education, customer engagement, Customer Experience, customer outcomes, Customer Success, Customer Training, Dee Kapila, market specificity, operational efficiency, personality matters, Product Adoption, professional development, Professional Services, QBR challenges, scalable training, team optimization, training art, training consistency, training customization., training efficiency, training expertise, training quality, training scalability, training sustainability, webinar delivery
This episode is a “feed drop” or crossover episode featuring Adam Avramescu and Dee Kapila‘s new show – CXetera! As our network grows, we will often feature other shows where you can go and continue…
