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Tag: Cutler Bleeker

  • CELab: The Customer Education Lab

Episode 64 – The Scale Engine

  • June 25, 2021
  • Tagged as: Adam Avramescu, Amy Davidson, CSM, Customer Education, Customer Enablement, Customer Success, Cutler Bleeker, Dave Derington, Gainsight, Outreach, Scale, Skilljar, The Scale Engine
https://episodes.castos.com/celabs/CELab-Ep-64-The-Scale-Engine.mp3

In Adam Avramescu’s book, “Customer Education – Why Smart Companies Profit by Making Customers Smarter”, he first introduces that, “Customer Education is your scale engine for Customer Success” (p 11).  This concept – the Scale…

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