CELabCELabCELabCELab
  • Manifesto
  • Episodes
  • Sponsors
  • Apply to Speak
  • About Us
  • Contact Us
  • Mailing List

This is a placeholder for your sticky navigation bar. It should not be visible.

Tag: National Vanilla Pudding Day

  • CELab: The Customer Education Lab

Episode 39 – Thought Industries – 2020 State of Customer Training Report

  • June 23, 2020
  • Tagged as: 2020, 2020 State of Customer Education, Adam Avramescu, B2B, Barry Kelly, Claire Schooley, COVID-19, Customer Education, Dave Derington, National Vanilla Pudding Day, Thought Industries
https://episodes.castos.com/celabs/CELab-Ep-39-Thought-Industries-2020-State-of-Customer-Training-Report.mp3

In this episode we react as we discover that “only 14% of respondents believed that their customers were adequately trained.” Join us as we break down a report from Thought Industries and Claire Schooley (formerly…

Leave a reply

Sign the Manifesto!

Are you a passionate supporter of Customer Education? Make your voice heard!

Sign our Manifesto

Recent Posts

  • Episode 155 – Todd Kirk @ Brainstorm – “The Two-Hump Problem”
  • Episode 154 – From CSM Overload to Scaled Digital Success: How Bionic Advertising Systems Built a Game-Changing Customer Academy in Months
  • Episode 153 – [Feed Drop] CXetera – Should CSMs do training?
  • Episode 152 – NetExam – Beyond Customer Training: Demystifying Channel Partner Education
  • CELab – Ep 151 – Elli Neeld – Building AI Chatbots for CX
Powered by Podcaster for WordPress.
Customer Education Laboratories © 2020