CELab – Ep 169 – Customer Education and Education Services – The Future of Learning in B2B SaaS – Part 2

In the last episode of the CELab podcast, co-host Dave Derington explored the profound shifts redefining the learning landscape—from the legacy of transactional, revenue-generating education services to agile, outcome-driven customer enablement. Customer Education and Education…

CELab – Ep 168 – Customer Education and Education Services – The Future of Learning in B2B SaaS – Part 1

What does the future hold for Customer Education in the ever-evolving world of B2B SaaS? In this solo episode, CELab co-founder and host Dave Derington explores the profound shifts redefining the learning landscape—from the legacy of transactional,…

Episode 129 – Mindy Barenblat – So Much Joy in Pricing

How do we price our Customer Education programs? It’s a hugely challenging task, even for the experienced – and one that CELab listeners have asked for! We welcome Mindy Barenblat to the show – an…

Episode 38 – The State of Education Services 2020 – Part 1

In this episode we kick off a new series that focuses on “The State of Customer Education” in 2020.  We take a deep dive into Maria Manning-Chapman’s report for the Technology Services Industry Association, or…

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