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Tag: Moment of Need

Episode 51 – COGNITION 2020 – 6 Principles to Building a Customer Education Program

  • December 10, 2020
  • Tagged as: Adam Avramescu, Adoption, Agile, Asana, CELab, Churn, COGNITION 2020, Customer Education, Customer Education Manifesto, Customer Success, Data, Dave Derington, Expansion, Heap Analytics, Intercom, Learning, LTV, Moment of Need, Onboarding, Outreach, Retention, Salesforce Trailhead, Scale, Slack, Thought Industries, Twilio
https://episodes.castos.com/celabs/CELab-Ep-51-COGNITION-2020-6-Principles.mp3

Download file | Play in new window | Duration: 00:59:24 | Recorded on December 10, 2020

On October 6th, we presented – live – at Thought Industries’ COGNITION 2020. This was a great event with many leaders from our Customer Education category. In this recording we unveil our Customer Education Manifesto….

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  • Episode 52 – What Can David Bowie Teach Us About Customer Education
  • Episode 51 – COGNITION 2020 – 6 Principles to Building a Customer Education Program
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