In this episode of CELab, we engage in a comprehensive discussion with Brett Strauss and Dan Boyle about the intricacies of customer education and partner training. They explore the evolution of NetExam, the importance of…
CELab – Ep 149 – Julie Cochrane – Balancing Instructor-Led Delivery Costs with Customer Value: A Pricing Playbook
- January 24, 2025
- Tagged as: change management, client engagement, compliance training, cost management, Customer Education, data-driven pricing, financial software, flexible models, Instructional Design, Julie Cochrane, Learning Management System, pricing strategy, sales collaboration, training value, virtual labs, virtual training
In this episode of the CELab podcast, Julie Cochran, the Global Education Services lead at Charles River Development, shares her journey in developing a fair and data-driven pricing model for her company’s instructor-led training programs. …
What are venture capitalists thinking about the potential for Customer Education and Customer Success? As the industry becomes more profitable, we’ve seen more investment activity in the space. Eugene Lee from OMERS Ventures joins us…
This article on selecting a Customer Training LMS is adapted from Adam Avramescu’s book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. What is a Customer Training LMS? A Customer Training LMS (Learning…
In this episode, we’ll challenge the hypothesis: “The first piece of technology for a good Customer Education Program is a Learning Management System.”
