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Tag: Learning Management System

CELab: The Customer Education Lab

CELab – Ep 149 – Julie Cochrane – Balancing Instructor-Led Delivery Costs with Customer Value: A Pricing Playbook

January 24, 2025
Tagged as: change management, client engagement, compliance training, cost management, Customer Education, data-driven pricing, financial software, flexible models, Instructional Design, Julie Cochrane, Learning Management System, pricing strategy, sales collaboration, training value, virtual labs, virtual training

In this episode of the CELab podcast, Julie Cochran, the Global Education Services lead at Charles River Development, shares her journey in developing a fair and data-driven pricing model for her company’s instructor-led training programs. …

What are venture capitalists thinking about the potential for Customer Education and Customer Success? As the industry becomes more profitable, we’ve seen more investment activity in the space. Eugene Lee from OMERS Ventures joins us…

Customer Education

Customer Training LMS: Your guide to learning platforms

November 13, 2020
Tagged as: Customer Education, Customer Experience Platform, Customer Training, Learning Management System, LMS, LMS Admin

This article on selecting a Customer Training LMS is adapted from Adam Avramescu’s book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. What is a Customer Training LMS? A Customer Training LMS (Learning…

CELab: The Customer Education Lab

Episode 3 – The LMS Discussion (Choosing a Customer LMS)

November 14, 2018
Tagged as: Customer Education, Learning Management System, LMS

In this episode, we’ll challenge the hypothesis: “The first piece of technology for a good Customer Education Program is a Learning Management System.”