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Tag: Dave Derington

Episode 19 – Sharing with Others

  • July 18, 2019
  • Tagged as: Adam Avramescu, Customer Education, Customer Success Enablement, Dave Derington, L&D, Sales Enablement
https://episodes.castos.com/celabs/CELab-Ep-19-Sharing-with-Others.mp3

In this episode we talk about how you, as a Customer Education professional, can and should collaborate with others. It could be your L&D team, Sales or Customer Success Enablement, or even training professionals like…

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Episode 18 – What Format Should I Use for My Content?

  • July 9, 2019
  • Tagged as: Adam Avramescu, Content Effectiveness, Dave Derington, Format, Instructional Design, Talking Heads
https://episodes.castos.com/celabs/CELab-Ep-18-Format.mp3

In this episode we take a question from the Customer Education Slack Channel. What is the best way to deliver different modules and content for a program? Do you focus on video lectures with “talking…

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Episode 17 – Starting Over

  • June 20, 2019
  • Tagged as: Adam Avramescu, Bennett Foddy, Customer Education, Dave Derington, Delivery, Ego, Leadership, Starting Over, Vision
https://episodes.castos.com/celabs/CELab-Ep-17-Starting-Over.mp3

What does it take to start over as a Customer Education leader? Not necessarily for those in their first role in Customer Education like we often focus on in this podcast, but what should you…

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The CELab CEO Series

This is a series of episodes where we focused on the CEO perspective upon Customer Education.

  • Episode 53 – Exploring Consolidated Learning Strategies with Ted Blosser
  • Episode 44 – Chip Ramsey – Start with Science
  • Episode 36 – Jonathan Anderson and the Power of UI in Product Adoption
  • Episode 34 – Wendy Hamilton Explains How Video is the Key to Customer Education
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